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What is Dimensional Weight (dim weight)
Shipping carriers use dim weight to determine the amount of space a package occupies in relation to its actual weight. UPS, FedEx, USPS now bill based on the dimensional weight or actual weight of…
updated
3 yrs ago
22
Warehouse & Shipping
How the online store approval process works
Requiring order approvals is a great way to monitor merchandise spend and have transparency on what employees are ordering. DESIGNATING AN APPROVER If a portal has multiple locations set up,…
updated
1 yr ago
241
Users, user groups & budgeting
Utah Sales Tax Exemption Information
1) If you believe your purchases are tax exempt, you must provide Kotis with Utah's form TC-721: If you are registered in Utah: https://tax.utah.gov/forms/current/tc-721.…
updated
1 mth ago
121
Quarterly billing
Ohio Sales Tax Exemption Information
If you believe your purchases are tax exempt, you must provide Kotis with this form. If you are claiming a resale exemption, you generally must either: Register for an Ohio Sales Tax Account,…
updated
1 mth ago
104
Quarterly billing
Editing your portal - What you can edit
As an admin, you have the ability to edit how your portal looks and functions by changing a number of different settings on your product listings. This article will explain the features on the…
updated
1 yr ago
736
Admin access
Credit Application & ACH Payment
If you are interested in setting up credit terms with Kotis, please fill out the attached credit application and send to accounting@kotisdesign.com and/or your Customer Success Manager.…
updated
4 mths ago
844
1
Ordering Tips, Tricks & Guides
How do I expedite shipping/delivery?
Economy Shipping If the only available shipping method during checkout is "Economy" this means that expedited shipping is not available from this store.…
updated
4 mths ago
1644
Track my order
Sales & Shipment Reports
These two reports have the most data points out of all the reports you have access to pull. Sales Report This is a detailed report of all orders placed across your inventory set.…
updated
1 mth ago
270
1
Analytics & reporting
Backorder Report
The Backorder Report will show you all orders currently on backorder broken down by SKU. It will also include the date the order was placed, product information,…
updated
4 yrs ago
59
1
Analytics & reporting
Kotis Payment Info Sheet
When setting up your payment methods, please use the banking information in the document attached for ACH and check payments. Our W9 form can be found linked in the document or by following the link…
updated
4 mths ago
192
Quarterly billing
Prop 65
What Is Proposition 65 The Safe Drinking Water and Toxic Enforcement Act of 1986 (also known as Proposition 65 or Prop 65) was an initiative approved by California Voters to address the growing…
updated
2 yrs ago
115
Warehouse & Shipping
Marketing Opt-ins Feature
The marketing opt-in feature allows you to gather contact information to be used for your own marketing purposes. If a subscriber opts-in at checkout, it gives you permission to send an email,…
updated
1 mth ago
33
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Manage My Store Order
How to make order changes or returns
Track my order
My Online Program
Getting Started
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Best Practices
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Manage My Store Order
How to make order changes or returns
Track my order
My Online Program
Getting Started
Integrations
Warehouse & Shipping
Features
Admin access
Analytics & reporting
Quarterly billing
Users, user groups & budgeting
Best Practices
Art Tips & Tricks
Ordering Tips, Tricks & Guides
View all topics
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