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Sustainability Glossary & Fabric Chart
Eco-Conscious - a lifestyle word that refers to a business or person that is aware of the impact it has on its surrounding environment. Sustainability - meeting the needs of the present without…
updated
1 yr ago
181
4
Tips, Tricks & Guides
How the User Groups feature works
The User Groups feature is a way to segment ordering by team, department, geographic location, manager, etc., in order to track usage and spending. This is almost always utilized on employee or…
updated
1 mth ago
296
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Users, user groups & budgeting
Program Admin Training 101
The following guide is 101 training for Program Admins: Login to your MyKotis page and select Program User ID: email Password: Click "forgot password" to create your own, unique password.…
updated
2 wk ago
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Getting Started
International Shipping 101
International Shipping Best Practices We recommend buffering timelines with international shipments especially with firm need by date orders due to custom delays that can be outside of our control.…
updated
1 mth ago
542
2
Warehouse & Shipping
Your Kotis Team: Who does what?
As a Kotis program client, you have a committed team of doers who are focused on making your life easier. Each member of your support team will work in tandem to create and fulfill your branded swag.…
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1 mth ago
506
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Getting Started
What Does This Designer Comment Mean?
During our proofing process Designers may reach out and ask questions using terminology you’re unfamiliar with. This topic covers some of our common phrases and what we’re looking for in response.…
updated
2 wk ago
519
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Art Tips & Tricks
Adding/Editing Portal Users
New Users When a new user is added to a portal, they'll need to be sent an invitation email via the system to choose their own password. NOTE: The invitation email only applies to NEW users.…
updated
9 days ago
415
2
Users, user groups & budgeting
Customizing Your Portal
This article will walk you through the options you have to customize the layout and design of your portals, from our standard offerings to more premium services.…
updated
7 mths ago
821
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Website Customization
New Client Guide - Kotis Workflow
Hi there and welcome to Kotis! The following guide outlines the Kotis way - our process behind making amazing swag. Our Promise We’re the brand behind your brand – a team of designers, developers,…
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1 mth ago
628
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Tips, Tricks & Guides
Warehousing & Fulfillment Standards
SHIPPING Shipping Turnaround 90% of in stock standard orders will ship within 1 business day of being placed or approved. See below for standard order size.…
updated
4 mths ago
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Warehouse & Shipping
Kotis Importing Guide
Our favorite swag is fully custom swag. Not just a custom screen print, but completely custom, as in built from scratch. As in, this thing didn’t exist until your project came along.…
updated
1 yr ago
430
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Tips, Tricks & Guides
Handwritten Note Cards
This feature can be enabled on your portals and is frequently leveraged for gifting orders, Special Employee Occasions Work from home gifts Client gifts How it works You can select when to include a…
updated
2 wk ago
278
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Online store features
Program Inventory Order Packaging
The below outlines the materials & packaging included within your program agreement. If your order or product requires packaging outside of this list, it may require additional fees.…
7 mths ago
148
1
Warehouse & Shipping
Decoration Types - When Should We Use Heat Transfers?
In select scenarios, you may find we've replaced your desired decoration method with a heat transfer. There's a variety of reasons this may occur, but all of them return to getting you the best…
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1 mth ago
50
1
Art Tips & Tricks
Swag Platform Referral Program
Have you had a positive experience using Kotis and know a company who would benefit from our Swag Platform? Great! We'll give you $2000 CASH or if the new customer is within your company $1000 in…
updated
2 wk ago
119
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Online store features
Understanding Our Platform Fee
Overview We’ve built a turnkey solution to managing your branded merchandise; in-house. You can power everything, including external facing retail stores, internal HR,…
updated
1 yr ago
256
1
Quarterly billing
At-A-Glance Portal Types & Comparisons
Kotis portals offer a variety of features to help meet your needs and goals. Additionally, as a Program admin, you will have back-end access to update select features from product listings to order…
updated
10 mths ago
582
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Getting Started
Managing discount codes/gift cards
Videos on How to create and remove discount codes & gift cards are linked below. For information about how discount codes and gift cards work and when to use them,…
updated
2 wk ago
481
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Admin access
How to Approve your Kotis Importing Pre-Pro Sample
Kotis’ goal is to make your swag life easier and thrill your people. We want to ensure you’re incredibly happy with your fully custom swag, so we've created the guide below as a way of partnering…
updated
1 mth ago
184
1
Tips, Tricks & Guides
Inventory Donations and/or Recycling Process
Occasionally you may elect to donate a variety of items from your inventory; this is commonly done with outdated logos or designs so room can be made for new gear.…
updated
1 mth ago
235
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Warehouse & Shipping
Privacy Overview: Why we restrict client information (PII)
What is PII Personally Identifiable Information (PII) is anything that can be used to identify an individual. Data points that people often think of as PII include social security numbers and health…
updated
1 yr ago
437
1
Analytics & reporting
Shipping HAZMAT Items From Your Store
What Are Hazmat Items? While the terms “dangerous good” or “hazardous materials” are often thought of as highly toxic products, it also refers to consumer products used daily by millions of people…
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1 mth ago
167
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Warehouse & Shipping
Submitting Artwork for Screen Printing
Our Print Minimums When designing for screen printing we have a general set of minimums to follow which allows us provide the best quality print. Small details are subject to fill in on press when…
updated
7 mths ago
136
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Art Tips & Tricks
Kotis Importing - Ball Caps / Hats
Here is a quick guide to styles, materials and finishing for ball caps to help ensure the customer gets what they are expecting. Obviously, our website is a huge source of information,…
updated
1 yr ago
178
1
Tips, Tricks & Guides
What reports can I pull?
Overview All Program Admins have access to a variety of helpful reports through the Standard Reports section in their Customer Area. Videos for Inventory Report and Listing Details below:…
updated
2 wk ago
698
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Getting Started
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