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  • Understanding Our Platform Fee

    Overview We’ve built a turnkey solution to managing your branded merchandise; in-house. You can power everything, including external facing retail stores, internal HR,…
    • updated 3 mths ago
    • 99
    • 1
    • Quarterly billing
  • Program Billing FAQ

    Q - The sales report does not match the portal sales, why? A - The sales report will show sales for items shipped AND not shipped. The sales reported quarterly is only for the orders that shipped…
    • updated 4 mths ago
    • 74
    • Quarterly billing
  • Questions about the 2021 Inventory Sales Tax Changes

    Q: What is the implication regarding insurance on product in the event there is Warehouse damage and product loss? A: Kotis will maintain property insurance to include business personal property of…
    • updated 1 yr ago
    • 135
    • Quarterly billing
  • Sales Tax Billing

    Sales tax rules are regulated by individual state laws and is usually based on the final destination of the delivered goods. If Kotis produces items and immediately ships them to you,…
    • updated 1 yr ago
    • 159
    • Quarterly billing
  • Ohio Sales Tax Exemption Information

    If you believe your purchases are tax exempt, you must provide Kotis with this form. If you are claiming a resale exemption, you generally must either: Register for an Ohio Sales Tax Account,…
    • 1 yr ago
    • 80
    • Quarterly billing
  • Utah Sales Tax Exemption Information

    1) If you believe your purchases are tax exempt, you must provide Kotis with Utah's form TC-721: If you are registered in Utah: https://tax.utah.gov/forms/current/tc-721.…
    • updated 1 yr ago
    • 104
    • Quarterly billing
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  • Track My Order
    • Track my order
    • Change my order
    • Make a return
    • General Order FAQ
  • My Online Program
    • Getting Started
    • Integrations
    • Warehouse & Shipping
    • Website Customization
    • Admin access
    • Analytics & reporting
    • Quarterly billing
    • Users, user groups & budgeting
  • Updates & Features
    • Online store features
  • Best Practices
    • Compliance
    • Art Tips & Tricks
    • Tips, Tricks & Guides
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