Understanding Our Platform Fee

  • updated 1 yr ago


We’ve built a turnkey solution to managing your branded merchandise; in-house. You can power everything, including external facing retail stores, internal HR, and employee portals from a single platform. With that, there’s a platform fee required to make these services work that can be offset by swag spend.

Our platform fee is $1,500 per quarter* to run your online swag store. However, this fee is waived if your swag spend is $5,000 or more per quarter. The goal of our fee structure is set up so that our clients who are buying from us regularly will have little to no fees. Our core business model is producing swag and we want to incentivize this with our fee structure. 

We’ve included Frequently Asked Questions below. Please reach out to your Kotis team if you have a question that isn’t addressed below.

Frequently Asked Questions 

When is the platform fee charged?

If your swag spend is less than $5,000 after your first full quarter on our platform, our Accounting team will send you an invoice at the start of the subsequent quarter. 

How do I avoid the platform fee?

Avoiding the platform fee is simple - all you need to do is spend a minimum of $5,000 on swag on a quarterly basis.

When does the spend calculate? 

The spend will be calculated once the order is in production. To ensure it is sent in before the end of the quarter, we ask that you approve art, sign off, and make payment (if not on terms) before quarter end. 

When are the 4 Fiscal Quarters?

  • January, February, and March (Q1)
  • April, May, and June (Q2)
  • July, August, and September (Q3)
  • October, November, and December (Q4)

Will I be notified before the charge?

Yes - your Kotis team will be in touch if you have not hit the minimum spend before quarter end. 

What is my Loyalty Credit?

The loyalty credit is an additional spend benefit. The loyalty credit is a 7% credit applied automatically to your warehousing & fulfillment fees with the goal to reduce or eliminate those costs entirely. 

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