Knowledge Base
How to enable Javascript
We’re here to help
Search Support
Home
My Online Program
Warehouse & Shipping
All topics
Manage My Store Order
How to make order changes or returns
Track my order
My Online Program
Getting Started
Integrations
Warehouse & Shipping
Features
Admin access
Analytics & reporting
Quarterly billing
Users, user groups & budgeting
Best Practices
Art Tips & Tricks
Ordering Tips, Tricks & Guides
Filter
Newest
Active
Tags
International Shipping 101
Ensuring successful international shipping requires attention to detail, especially in providing the correct paperwork for customs clearance. Here are essential steps to help guarantee your package…
updated
2 mths ago
1074
2
Warehouse & Shipping
Economy DDP - Supported Countries
Economy DDP is currently supported to 48 countries, with more likely to be added as time goes on. If Economy DDP is selected and the destination country does not support economy DDP,…
updated
3 mths ago
65
Warehouse & Shipping
Tradeshow Return Guidelines
Shipping Tradeshow Materials/Hardware to Kotis Tradeshow items sent back to Kotis are inspected and checked in as they are received. Due to the size of the tradeshow material,…
updated
yesterday
128
Warehouse & Shipping
Custom packaging options from inventory
Custom packaging on your Inventory Program orders enhances brand recognition and creates unique unboxing experiences, fostering customer and employee loyalty and positive word-of-mouth marketing.…
updated
3 mths ago
228
Warehouse & Shipping
Shipping to India Requirements
KYC "Know Your Customer" FORMS KYC is a form mandated by the Indian government to help clear items in customs. Every shipment to India must have these forms filled out,…
updated
3 mths ago
2442
Warehouse & Shipping
Advantages of Bundling
What is Bundling? At Kotis, bundling is the process of combining like items into pack quantities, as opposed to single units of measure. This is especially helpful for smaller items such as stickers,…
updated
1 yr ago
37
Warehouse & Shipping
Product Restrictions per Country - Shipping
Below is a list of Required Forms and information for specific countries: Country Forms Required General Suggestions India KYC (in advance for all shipments) - PIMS (if shipping paper) - If going to…
updated
2 wk ago
277
Warehouse & Shipping
Shipping HAZMAT Items from your portals
What Are Hazmat Items? While the terms “dangerous good” or “hazardous materials” are often thought of as highly toxic products, it also refers to consumer products used daily by millions of people…
updated
8 days ago
236
1
Warehouse & Shipping
Receiving Damaged Items at the Warehouse
INTRO Ideally, we want to keep product damage from occurring in the first place. Unfortunately, packages do get damaged, and products are broken while in the shipping stream.…
updated
2 yrs ago
541
Warehouse & Shipping
Warehouse Packing Guidelines
Kotis strives to package your shipments with care so your orders arrive in full and presentable. To do so, the following packing guidelines are distributed to our packing and fulfillment teams,…
updated
8 days ago
253
1
Warehouse & Shipping
Pre-Kit vs Shipping from Inventory
Our program customers have the ability to send multiple items to an end user at the click of a button. This guide is an overview on when you should pre-kit items going into inventory vs when you…
updated
1 yr ago
172
Warehouse & Shipping
Inventory Donations and/or Recycling Process
Occasionally you may elect to donate a variety of items from your inventory; this is commonly done with outdated logos or designs so room can be made for new gear.…
updated
1 yr ago
303
1
Warehouse & Shipping
Warehousing, Fulfillment, and Delivery Standards
FULFILLMENT Shipping Turnaround 90% of in stock standard orders will ship within 1 business day of being placed or approved. See below for standard order size.…
updated
3 mths ago
1876
2
Warehouse & Shipping
Portal Shipping Options
When setting up a portal, a shipping method needs to be identified. There are factors that need to be considered when deciding which option is best for your company.…
updated
2 mths ago
484
Warehouse & Shipping
Kotis Warehouse Barcode Policy
Accuracy in inventory counts and speed of shipping is paramount to us, we’ll dive into why barcoding largely would not benefit our clients. Why is Kotis different than a traditional warehouse…
updated
3 yrs ago
69
Warehouse & Shipping
KPS Warehouse Capacities for Freight
The following is a list of items pertaining the shipping and receiving of freight truckloads.
updated
3 mths ago
45
Warehouse & Shipping
What is Dimensional Weight (dim weight)
Shipping carriers use dim weight to determine the amount of space a package occupies in relation to its actual weight. UPS, FedEx, USPS now bill based on the dimensional weight or actual weight of…
updated
3 yrs ago
22
Warehouse & Shipping
Delivery Requirements for Shipping Products to Kotis
Inventory Exclusivity Provision Before sending products to Kotis warehouses, please note the Inventory Exclusivity provision in our contract. You must allow Kotis to bid on all items sent to our…
updated
3 mths ago
2919
Warehouse & Shipping
Prop 65
What Is Proposition 65 The Safe Drinking Water and Toxic Enforcement Act of 1986 (also known as Proposition 65 or Prop 65) was an initiative approved by California Voters to address the growing…
updated
1 yr ago
115
Warehouse & Shipping
Home
Manage My Store Order
How to make order changes or returns
Track my order
My Online Program
Getting Started
Integrations
Warehouse & Shipping
Features
Admin access
Analytics & reporting
Quarterly billing
Users, user groups & budgeting
Best Practices
Art Tips & Tricks
Ordering Tips, Tricks & Guides
View all topics
Tags