• Platform
  • Solutions
  • Swag
  • Resources
  • Company
  • Login
  • Get Started

We’re here to help

Search Support
HomeMy Online Program

Warehouse & Shipping

All topics
  • Track My Order
    • Track my order
    • Change my order
    • Make a return
    • General Order FAQ
  • My Online Program
    • Getting Started
    • Integrations
    • Warehouse & Shipping
    • Website Customization
    • Admin access
    • Analytics & reporting
    • Quarterly billing
    • Users, user groups & budgeting
  • Updates & Features
    • Online store features
  • Best Practices
    • Compliance
    • Art Tips & Tricks
    • Tips, Tricks & Guides
  • Filter
  • Newest
  • Active
  • Tags
  • International Shipping - Country Guidelines

    The purpose of this guide is to give you insight on what you may need, avoid, or run into while shipping internationally. Country Forms Required Restrictions Products Needing Additional Info Common…
    • 15 hrs ago
    • 3
    • Warehouse & Shipping
  • International Shipping 101

    The goal of this guide is to arm you and your team with the knowledge needed to successfully ship orders internationally. If you have specific questions or need to see quotes,…
    • 4 mths ago
    • 168
    • 2
    • Warehouse & Shipping
  • Product Restrictions per Country - Shipping

    The following guide is a general idea of what type of products might require additional info or be restricted when shipping to specific countries. Here are the most common items that may require…
    • 5 mths ago
    • 48
    • Warehouse & Shipping
  • Shipping HAZMAT Items From Your Store

    What Are Hazmat Items? While the terms “dangerous good” or “hazardous materials” are often thought of as highly toxic products, it also refers to consumer products used daily by millions of people…
    • updated 2 mths ago
    • 63
    • 1
    • Warehouse & Shipping
  • Receiving Damaged Items at the Warehouse

    INTRO Ideally, we want to keep product damage from occurring in the first place. Unfortunately, packages do get damaged, and products are broken while in the shipping stream.…
    • updated 6 mths ago
    • 38
    • Warehouse & Shipping
  • Shipping Issues Policy

    The overwhelming majority of shipments sent via major carriers like UPS, USPS and FedEx arrive intact and on time. However, shipping issues cannot be avoided and are the unfortunate reality when…
    • updated 7 mths ago
    • 81
    • Warehouse & Shipping
  • Warehouse Packing Guidelines

    Kotis strives to package your shipments with care so your orders arrive in full and presentable. To do so, the following packing guidelines are distributed to our packing and fulfillment teams,…
    • updated 8 mths ago
    • 62
    • 1
    • Warehouse & Shipping
  • Pre-Kit vs Shipping from Inventory

    Our program customers have the ability to send multiple items to an end user at the click of a button. This guide is an overview on when you should pre-kit items going into inventory vs when you…
    • updated 6 mths ago
    • 97
    • Warehouse & Shipping
  • Inventory Donations and/or Recycling Process

    Occasionally you may elect to donate a variety of items from your inventory; this is commonly done with outdated logos or designs so room can be made for new gear.…
    • updated 11 days ago
    • 107
    • 1
    • Warehouse & Shipping
  • Warehousing & Fulfillment Standards

    SHIPPING Shipping Turnaround 90% of in stock standard orders will ship within 1 business day of being placed or approved. See below for standard order size.…
    • updated 4 mths ago
    • 786
    • 2
    • Warehouse & Shipping
  • Portal Shipping Options

    When setting up a portal, a shipping method needs to be identified. There are factors that need to be considered when deciding which option is best for your company.…
    • updated 3 wk ago
    • 266
    • Warehouse & Shipping
  • Who are Kotis Designs Preferred Carriers?

    Kotis works with many shipping carriers, across the world. To provide our clients with the best prices and services we have selected a few “preferred” carriers.…
    • updated 1 yr ago
    • 79
    • Warehouse & Shipping
  • Kotis Warehouse Barcode Policy

    Accuracy in inventory counts and speed of shipping is paramount to us, we’ll dive into why barcoding largely would not benefit our clients. Why is Kotis different than a traditional warehouse…
    • updated 1 yr ago
    • 36
    • Warehouse & Shipping
  • Program Service Policy

    Our mission is to provide our program clients with the best swag solutions ever, all to further their cause, make their lives easier and amaze them every time.…
    • updated 4 mths ago
    • 119
    • Warehouse & Shipping
  • Domestic & International Shipment Policies

    Domestic Shipments Orders shipping on Kotis accts will ship via UPS, FedEx or USPS based on the best option for that order Orders with requested in-hands date will be shipped via guaranteed service…
    • updated 8 mths ago
    • 226
    • Warehouse & Shipping
  • International Shipping Procedure

    The following document outlines the following: International shipping services Kotis provides Client vs Kotis Responsibilities Issue Resolution when deliveries are delayed, lost or rejected
    • updated 1 yr ago
    • 238
    • 1
    • Warehouse & Shipping
  • Delivery Requirements for Shipping Products to Kotis

    Before shipping product to Kotis warehouses, please be aware of the Inventory Exclusivity provision in our Agreement. You are required to give Kotis an opportunity to bid on all items coming to our…
    • updated 7 days ago
    • 960
    • Warehouse & Shipping
Back to top
© 2023 Kotis Design. All Rights Reserved.
Privacy Policy
Employee Login
Powered by Forumbee

Home

  • Track My Order
    • Track my order
    • Change my order
    • Make a return
    • General Order FAQ
  • My Online Program
    • Getting Started
    • Integrations
    • Warehouse & Shipping
    • Website Customization
    • Admin access
    • Analytics & reporting
    • Quarterly billing
    • Users, user groups & budgeting
  • Updates & Features
    • Online store features
  • Best Practices
    • Compliance
    • Art Tips & Tricks
    • Tips, Tricks & Guides
View all topics

Tags