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  • International Shipping 101

    Ensuring successful international shipping requires attention to detail, especially in providing the correct paperwork for customs clearance. Here are essential steps to help guarantee your package…
    • updated 5 mths ago
    • 1708
    • 2
    • Warehouse & Shipping
  • Economy DDP - Supported Countries

    Economy DDP is currently supported to 48 countries, with more likely to be added as time goes on. If Economy DDP is selected and the destination country does not support economy DDP,…
    • updated 6 mths ago
    • 82
    • Warehouse & Shipping
  • Tradeshow Return Guidelines

    Shipping Tradeshow Materials/Hardware to Kotis Tradeshow items sent back to Kotis are inspected and checked in as they are received. Due to the size of the tradeshow material,…
    • updated 2 mths ago
    • 165
    • Warehouse & Shipping
  • Custom packaging options from inventory

    Custom packaging on your Inventory Program orders enhances brand recognition and creates unique unboxing experiences, fostering customer and employee loyalty and positive word-of-mouth marketing.…
    • updated 5 mths ago
    • 250
    • Warehouse & Shipping
  • Shipping to India Requirements

    KYC "Know Your Customer" FORMS KYC is a form mandated by the Indian government to help clear items in customs. Every shipment to India must have these forms filled out,…
    • updated 6 mths ago
    • 3096
    • Warehouse & Shipping
  • Advantages of Bundling

    What is Bundling? At Kotis, bundling is the process of combining like items into pack quantities, as opposed to single units of measure. This is especially helpful for smaller items such as stickers,…
    • updated 1 yr ago
    • 47
    • Warehouse & Shipping
  • Product Restrictions per Country - Shipping

    For specific Country or Territory Regulations please visit the link below: Import and Export Regulations | UPS Below is a list of Required Forms and information for specific countries:…
    • updated 2 mths ago
    • 386
    • Warehouse & Shipping
  • Shipping HAZMAT Items from your portals

    What Are Hazmat Items? While the terms “dangerous good” or “hazardous materials” are often thought of as highly toxic products, it also refers to consumer products used daily by millions of people…
    • updated 2 mths ago
    • 257
    • 1
    • Warehouse & Shipping
  • Receiving Damaged Items at the Warehouse

    INTRO Ideally, we want to keep product damage from occurring in the first place. Unfortunately, packages do get damaged, and products are broken while in the shipping stream.…
    • updated 2 yrs ago
    • 567
    • Warehouse & Shipping
  • Warehouse Packing Guidelines

    Kotis strives to package your shipments with care so your orders arrive in full and presentable. To do so, the following packing guidelines are distributed to our packing and fulfillment teams,…
    • updated 2 mths ago
    • 271
    • 1
    • Warehouse & Shipping
  • Pre-Kit vs Shipping from Inventory

    Our program customers have the ability to send multiple items to an end user at the click of a button. This guide is an overview on when you should pre-kit items going into inventory vs when you…
    • updated 1 yr ago
    • 183
    • Warehouse & Shipping
  • Inventory Donations and/or Recycling Process

    Occasionally you may elect to donate a variety of items from your inventory; this is commonly done with outdated logos or designs so room can be made for new gear.…
    • updated 2 mths ago
    • 351
    • 1
    • Warehouse & Shipping
  • Warehousing, Fulfillment, and Delivery Standards

    FULFILLMENT Shipping Turnaround 90% of in stock standard orders will ship within 1 business day of being placed or approved. See below for standard order size.…
    • updated 5 mths ago
    • 1979
    • 2
    • Warehouse & Shipping
  • Portal Shipping Options

    When setting up a portal, a shipping method needs to be identified. There are factors that need to be considered when deciding which option is best for your company.…
    • updated 3 wk ago
    • 502
    • Warehouse & Shipping
  • Kotis Warehouse Barcode Policy

    Accuracy in inventory counts and speed of shipping is paramount to us, we’ll dive into why barcoding largely would not benefit our clients. Why is Kotis different than a traditional warehouse…
    • updated 3 yrs ago
    • 73
    • Warehouse & Shipping
  • KPS Warehouse Capacities for Freight

    The following is a list of items pertaining the shipping and receiving of freight truckloads.
    • updated 5 mths ago
    • 50
    • Warehouse & Shipping
  • What is Dimensional Weight (dim weight)

    Shipping carriers use dim weight to determine the amount of space a package occupies in relation to its actual weight. UPS, FedEx, USPS now bill based on the dimensional weight or actual weight of…
    • updated 3 yrs ago
    • 27
    • Warehouse & Shipping
  • Delivery Requirements for Shipping Products to Kotis

    Inventory Exclusivity Provision Before sending products to Kotis warehouses, please note the Inventory Exclusivity provision in our contract. You must allow Kotis to bid on all items sent to our…
    • updated 5 mths ago
    • 3041
    • Warehouse & Shipping
  • Prop 65

    What Is Proposition 65 The Safe Drinking Water and Toxic Enforcement Act of 1986 (also known as Proposition 65 or Prop 65) was an initiative approved by California Voters to address the growing…
    • updated 2 yrs ago
    • 119
    • Warehouse & Shipping
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Home

  • Manage My Store Order
    • How to make order changes or returns
    • Track my order
  • My Online Program
    • Getting Started
    • Integrations
    • Warehouse & Shipping
    • Features
    • Admin access
    • Analytics & reporting
    • Quarterly billing
    • Users, user groups & budgeting
  • Best Practices
    • Art Tips & Tricks
    • Ordering Tips, Tricks & Guides
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