Warehouse & Shipping - My Online Program - Kotis Design Support

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Shipping Issues Policy
The overwhelming majority of shipments sent via major carriers like UPS, USPS and FedEx arrive intact and on time. However, shipping issues cannot be avoided and are the unfortunate reality when…
- 5 days ago
- 36
- Warehouse & Shipping
Warehouse Packing Guidelines
Kotis strives to package your shipments with care so your orders arrive in full and presentable. To do so, the following packing guidelines are distributed to our packing and fulfillment teams,…
- 1 mth ago
- 10
- 1
- Warehouse & Shipping
Pre-Kit vs Shipping from Inventory
Our program customers have the ability to send multiple items to an end user at the click of a button. This guide is an overview on when you should pre-kit items going into inventory vs when you…
- 1 mth ago
- 61
- Warehouse & Shipping
Inventory Donations Process
Occasionally you may elect to donate a variety of items from your inventory; this is commonly done with outdated logos or designs so room can be made for new gear.…
- 1 mth ago
- 46
- Warehouse & Shipping
Warehousing & Fulfillment Standards
SHIPPING Shipping Turnaround 90% of in stock orders will ship within 1 business day of being placed or approved - Next Day Air orders less than 5 total placed/approved by 9am Local Distribution…
- 12 days ago
- 314
- 1
- Warehouse & Shipping
Portal Shipping Options
When setting up a portal, a shipping method needs to be identified. There are factors that need to be considered when deciding which option is best for your company.…
- 12 days ago
- 123
- Warehouse & Shipping
Who are Kotis Designs Preferred Carriers?
Kotis works with many shipping carriers, across the world. To provide our clients with the best prices and services we have selected a few “preferred” carriers.…
- 8 mths ago
- 55
- Warehouse & Shipping
Kotis Warehouse Barcode Policy
Accuracy in inventory counts and speed of shipping is paramount to us, we’ll dive into why barcoding largely would not benefit our clients. Why is Kotis different than a traditional warehouse…
- 10 mths ago
- 32
- Warehouse & Shipping
Program Service Policy
Our mission is to provide our program clients with the best swag solutions ever, all to further their cause, make their lives easier and amaze them every time.…
- 2 mths ago
- 67
- Warehouse & Shipping
Domestic & International Shipment Policies
Domestic Shipments Orders shipping on Kotis accts will ship via UPS, FedEx or USPS based on the best option for that order Orders with requested in-hands date will be shipped via guaranteed service…
- 1 mth ago
- 154
- Warehouse & Shipping
International Shipping Procedure
The following document outlines the following: International shipping services Kotis provides Client vs Kotis Responsibilities Issue Resolution when deliveries are delayed, lost or rejected
- 1 yr ago
- 185
- 1
- Warehouse & Shipping
Delivery Guidelines for Sending Products to our Warehouse
Our goal is to move your inventory through our Distribution Centers (DC) quick & accurately to allow items to be available for shipping quicker and reaching customers sooner.…
- 12 days ago
- 436
- Warehouse & Shipping

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