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International Shipping 101
International Shipping Best Practices We recommend buffering timelines with international shipments especially with firm need by date orders due to custom delays that can be outside of our control.…
- updated 1 mth ago
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- Warehouse & Shipping
Product Restrictions per Country - Shipping
The following guide is a general idea of what type of products might require additional info or be restricted when shipping to specific countries. Here are the most common items that may require…
- updated 4 days ago
- 94
- Warehouse & Shipping
Shipping HAZMAT Items From Your Store
What Are Hazmat Items? While the terms “dangerous good” or “hazardous materials” are often thought of as highly toxic products, it also refers to consumer products used daily by millions of people…
- updated 6 mths ago
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Receiving Damaged Items at the Warehouse
INTRO Ideally, we want to keep product damage from occurring in the first place. Unfortunately, packages do get damaged, and products are broken while in the shipping stream.…
- updated 10 mths ago
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Shipping Issues Policy
The overwhelming majority of shipments sent via major carriers like UPS, USPS and FedEx arrive intact and on time. However, shipping issues cannot be avoided and are the unfortunate reality when…
- updated 11 mths ago
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- Warehouse & Shipping
Warehouse Packing Guidelines
Kotis strives to package your shipments with care so your orders arrive in full and presentable. To do so, the following packing guidelines are distributed to our packing and fulfillment teams,…
- updated 1 yr ago
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Pre-Kit vs Shipping from Inventory
Our program customers have the ability to send multiple items to an end user at the click of a button. This guide is an overview on when you should pre-kit items going into inventory vs when you…
- updated 10 mths ago
- 113
- Warehouse & Shipping
Inventory Donations and/or Recycling Process
Occasionally you may elect to donate a variety of items from your inventory; this is commonly done with outdated logos or designs so room can be made for new gear.…
- updated 4 mths ago
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Warehousing & Fulfillment Standards
SHIPPING Shipping Turnaround 90% of in stock standard orders will ship within 1 business day of being placed or approved. See below for standard order size.…
- updated 8 mths ago
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- Warehouse & Shipping
Portal Shipping Options
When setting up a portal, a shipping method needs to be identified. There are factors that need to be considered when deciding which option is best for your company.…
- updated 4 mths ago
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Who are Kotis Designs Preferred Carriers?
Kotis works with many shipping carriers, across the world. To provide our clients with the best prices and services we have selected a few “preferred” carriers.…
- updated 1 yr ago
- 82
- Warehouse & Shipping
Kotis Warehouse Barcode Policy
Accuracy in inventory counts and speed of shipping is paramount to us, we’ll dive into why barcoding largely would not benefit our clients. Why is Kotis different than a traditional warehouse…
- updated 1 yr ago
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- Warehouse & Shipping
Program Service Policy
Our mission is to provide our program clients with the best swag solutions ever, all to further their cause, make their lives easier and amaze them every time.…
- updated 2 mths ago
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- Warehouse & Shipping
Domestic & International Shipment Policies
Domestic Shipments Orders shipping on Kotis accts will ship via UPS, FedEx or USPS based on the best option for that order Orders with requested in-hands date will be shipped via guaranteed service…
- updated 1 yr ago
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- Warehouse & Shipping
International Shipping Procedure
The following document outlines the following: International shipping services Kotis provides Client vs Kotis Responsibilities Issue Resolution when deliveries are delayed, lost or rejected
- updated 2 yrs ago
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Delivery Requirements for Shipping Products to Kotis
Before shipping product to Kotis warehouses, please be aware of the Inventory Exclusivity provision in our Agreement. You are required to give Kotis an opportunity to bid on all items coming to our…
- updated 1 mth ago
- 1,261
- Warehouse & Shipping

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