When setting up a portal, a shipping method needs to be identified. The best option will depend on your company’s needs and priorities.

US Shipping Methods

UPS Ground

• All orders ship via UPS Ground.
• Note: If need-by dates are enabled, expedited options (UPS 3 Day Select, 2nd Day Air, Next Day Air) become available.

FedEx Ground

• All orders ship via FedEx Ground.
• Note: If need-by dates are enabled, expedited options (FedEx Express Saver, 2-Day, Overnight) become available.

Economy + Need-By Dates Enabled

• Orders ship using the most cost-effective carrier (USPS, UPS, or FedEx).
• If a need-by date is provided, the shipping method will automatically upgrade to ensure on-time delivery.

Economy

• Rate-shops across USPS, UPS, and FedEx to find the most affordable option.
• This is the only option that supports delivery to PO boxes.

International Shipping Methods

Express DDP

• Compares UPS and FedEx to select the most cost-effective delivered-duty-paid (DDP) option.
• Delivery typically takes 2–6 business days.
• Import duties and taxes are billed through your quarterly report.

Economy DDU

• A lower-cost, slower service (5–20 business days).
• Delivered-duty-unpaid (DDU) = the recipient is responsible for paying duties and taxes.

Economy DDP

• Same delivery speed as Economy DDU (5–20 business days), but duties and taxes are billed to your account instead of the recipient.
• Currently supported in 48 countries, with more being added.
• If a destination is not supported, the system will upgrade to the most cost-effective Express DDP option.

UPS DDP

• Uses UPS services only, selecting the most economical option.
• Delivery typically takes 2–6 business days.
• This is the default international shipping method.

FedEx DDP

• Uses FedEx services only, selecting the most economical option.
• Delivery typically takes 2–6 business days.
• Best used when FedEx is required.

International Shipping Best Practices

For additional guidance, refer to: What You Need To Know - International Shipping