All topics

Questions about the 2021 Inventory Sales Tax Changes
Q: What is the implication regarding insurance on product in the event there is Warehouse damage and product loss? A: Kotis will maintain property insurance to include business personal property of…
- 9 days ago
- 35
- Quarterly billing
Sustainability Glossary & Fabric Chart
Eco-Conscious - a lifestyle word that is refers to a business or person that is aware of the impact it has on its surround environment. Sustainability - meeting the needs of the present without…
- 12 days ago
- 31
- 1
- Tips, Tricks & Guides
Utah Sales Tax Exemption Information
1) If you believe your purchases are tax exempt, you must provide Kotis with Utah's form TC-721: If you are registered in Utah: https://tax.utah.gov/forms/current/tc-721.…
- 3 wk ago
- 46
- Quarterly billing
Sales Tax Billing
Sales tax rules are regulated by individual state laws and is usually based on the final destination of the delivered goods. If Kotis produces items and immediately ships them to you,…
- 1 mth ago
- 35
- Quarterly billing
Delivery Guidelines for Sending Products to our Warehouse
Our goal is to move your inventory through our Distribution Centers (DC) quick & accurately to allow items to be available for shipping quicker and reaching customers sooner.…
- 1 mth ago
- 95
- Warehouse & Shipping
Domestic & International Shipment Policies
Domestic Shipments Orders shipping on Kotis accts will ship via UPS, FedEx or USPS based on the best option for that order Orders with requested in-hands date will be shipped via guaranteed service…
- 1 mth ago
- 21
- Warehouse & Shipping
What Does This Designer Comment Mean?
During our proofing process Designers may reach out and ask questions using terminology you’re unfamiliar with. This topic covers some of our common phrases and what we’re looking for in response.…
- 1 mth ago
- 112
- 2
- Tips, Tricks & Guides
Program admin account types & item access groups
Overview This feature has two related parts: 1. Account types - allows you to grant different levels of access to different admins on your program 2. Access groups - allows you to internally segment…
- 1 mth ago
- 45
- Online store features
International Shipping Procedure
The following document outlines the following: International shipping services Kotis provides Client vs Kotis Responsibilities Issue Resolution when deliveries are delayed, lost or rejected
- 1 mth ago
- 42
- Warehouse & Shipping
Ohio Sales Tax Exemption Information
If you believe your purchases are tax exempt, you must provide Kotis with this form . If you are claiming a resale exemption, you generally must either: Register for an Ohio Sales Tax Account,…
- 1 mth ago
- 37
- Quarterly billing
Ohio Sales Tax Exemption Information
1) If you believe your purchases are tax exempt, you must provide Kotis with this form . If you are claiming a resale exemption, you generally must either: Register for an Ohio Sales Tax Account,…
- 1 mth ago
- 5
- Links
Utah Sales Tax Exemption Information
1) If you believe your purchases are tax exempt, you must provide Kotis with one of these forms: If you are registered in Utah: https://tax.utah.gov/forms/current/tc-721.…
- 1 mth ago
- 7
- Links
Managing discount codes/gift cards
Inventory managers and portal admins have the ability to manage discount codes and gift cards for their portal (if it accepts credit card purchases). This article will walk you through utilizing the…
- 2 mths ago
- 75
- Admin access
Editing your portal - What you can edit
As an admin, you have the ability to edit how your portal looks and functions by changing a number of different settings on your product listings. This article will explain the features on the…
- 2 mths ago
- 69
- Admin access
Editing your portal - how to make changes
As a portal admin, you have access to a number of self-serve tools to manage your portal. Some of these options change based on whether your portal does or does not accept credit card purchases.…
- 2 mths ago
- 86
- Admin access
Access code portal protection feature
This feature allows a portal to be protected by a single access code/password. Anyone who attempts to access the portal will be required to enter the access code before they can view it.…
- 2 mths ago
- 73
- Online store features
Credit Application & ACH Payment
If you are interested in setting up credit terms with Kotis, please fill out the attached credit application and send to your Account Manager. They will work with our Accounting team to get approval…
- 2 mths ago
- 71
- Tips, Tricks & Guides
Collecting Sales Tax in Every State
As of July 1st 2020, Kotis will now collect sales tax in every state. Up until this point, we were only collecting in a handful of states where Kotis had a physical presence (for instance,…
- 4 mths ago
- 33
- Links
How to place orders via Inventory Management
As an Inventory Manager, the quickest way to place an order is by entering the order in “Inventory Management”. This page will show you in real time the inventory levels you have at our warehouse.…
- 5 mths ago
- 83
- Admin access
Collect data from internal orders with a custom Inventory Management field
We've recently added a feature to the "Inventory Management" page (where program admins can view their inventory and place orders) which will allow you to customize the field that is currently…
- 5 mths ago
- 16
- Online store features
Using order approvals to monitor spending
Requiring order approvals is a great way to monitor merchandise spend and have transparency on what employees are ordering. Order approvals can be set up based on a dollar amount threshold – for…
- 5 mths ago
- 20
- Online store features
Shipping HAZMAT Items
WHAT ARE HAZMAT ITEMS? While the terms “dangerous good” or “hazardous materials” are often thought of as highly toxic products, it also refers to consumer products used daily by millions of people…
- 6 mths ago
- 89
- Compliance
Embroidery - The Basics
Embroidery is a great option to make a one-of-a-kind product. While we’d like to say anything can be done, there are limits, both in the art you provide,…
- 7 mths ago
- 183
- Tips, Tricks & Guides
Designing your website
GETTING STARTED Building an online store has never been easier as we do all the heavy lifting for you. Through the onboarding process, we will walk you through the details of building your site,…
- 8 mths ago
- 131
- Website Customization
How do I expedite shipping/delivery?
Economy Shipping If the only available shipping method during checkout is "Economy" this means that expedited shipping is not available from this store.…
- 8 mths ago
- 78
- Track my order

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All topics

Questions about the 2021 Inventory Sales Tax Changes

Sustainability Glossary & Fabric Chart

Utah Sales Tax Exemption Information

Sales Tax Billing

Delivery Guidelines for Sending Products to our Warehouse

Domestic & International Shipment Policies

What Does This Designer Comment Mean?

Program admin account types & item access groups

International Shipping Procedure

Ohio Sales Tax Exemption Information

Ohio Sales Tax Exemption Information

Utah Sales Tax Exemption Information

Managing discount codes/gift cards

Editing your portal - What you can edit

Editing your portal - how to make changes

Access code portal protection feature

Credit Application & ACH Payment

Collecting Sales Tax in Every State

How to place orders via Inventory Management

Collect data from internal orders with a custom Inventory Management field

Using order approvals to monitor spending

Shipping HAZMAT Items

Embroidery - The Basics

Designing your website

How do I expedite shipping/delivery?

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