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Why you might need to add pad pieces to your order
While we pride ourselves on the highest quality standards, it’s important to understand the production process will yield the occasional misprint. From designing to selecting the right materials and…
- 1 mth ago
- 10
- Compliance
Decoration Types - Patches
Patches are a great way to decorate many different products. They come in a variety of styles, whether that's embroidered, woven, sublimated, or leather.…
- updated 1 mth ago
- 34
- Art Tips & Tricks
Kotis Security
We know that protecting your data is critical, and as your partner we take our role in that seriously. We maintain a wide array of measures to keep data safe in the constantly changing threat…
- updated 1 mth ago
- 22
- Compliance
Raster Graphics vs Vector Graphics
The two main types of image graphics are raster and vector. The video and chart below summarizes the differences between each type. Raster Graphics Vector Graphics Image Structure Individual Dots…
- updated 2 mths ago
- 51
- Art Tips & Tricks
Decoration Types - What Should I Use for a Garment?
Once you’ve selected your garments, you’ll need to select a decoration method. There are plenty to choose from, like screen printing, woven labels, patches, embroidery, and heat transfers.…
- updated 2 mths ago
- 55
- Art Tips & Tricks
Swag Platform Referral Program (2023)
Have you had a positive experience using Kotis and know a company who would benefit from our Swag Platform? Great! We'll give you $500 CASH for that introduction if they sign an agreement with Kotis!…
- updated 2 mths ago
- 41
- Online store features
Understanding Our Platform Fee
Overview We’ve built a turnkey solution to managing your branded merchandise; in-house. You can power everything, including external facing retail stores, internal HR,…
- updated 3 mths ago
- 168
- 1
- Quarterly billing
Program Billing FAQ
Q - The sales report does not match the portal sales, why? A - The sales report will show sales for items shipped AND not shipped. The sales reported quarterly is only for the orders that shipped…
- updated 8 mths ago
- 112
- Quarterly billing
Understanding Non-Kotis Produced Merchandise and Kotis Inventory Exclusivity
After signing a program, Kotis provides clients the opportunity to transfer an initial set of pre-existing inventory to our warehouse. Once the program is established,…
- updated 8 mths ago
- 194
- Tips, Tricks & Guides
International Shipping 101
International Shipping Best Practices We recommend buffering timelines with international shipments especially with firm need by date orders due to custom delays that can be outside of our control.…
- updated 1 mth ago
- 303
- 2
- Warehouse & Shipping
At-A-Glance Portal Types & Comparisons
Kotis portals offer a variety of features to help meet your needs and goals. Additionally, as a Program admin, you will have back-end access to update select features from product listings to order…
- updated 2 wk ago
- 297
- 1
- Getting Started
How the User Groups feature works
The User Groups feature is a way to segment ordering by team, department, geographic location, manager, etc., in order to track usage and spending. This is almost always utilized on employee or…
- updated 9 mths ago
- 222
- 3
- Users, user groups & budgeting
Managing discount codes/gift cards
Inventory managers and portal admins have the ability to manage discount codes and gift cards for their portal (if it accepts credit card purchases). This article will walk you through utilizing the…
- updated 4 mths ago
- 346
- 1
- Admin access
How a Redemption Portal Works
Redemption pages are a simple, customizable ordering store that allow your customers or employees to view and select an item with a unique access code. Redemption portals are perfect for giveaways,…
- updated 2 wk ago
- 437
- Getting Started
How to Approve your Kotis Importing Pre-Pro Sample
Kotis’ goal is to make your swag life easier and thrill your people. We want to ensure you’re incredibly happy with your fully custom swag, so we have created the below guide as a way of partnering…
- updated 6 mths ago
- 123
- 1
- Tips, Tricks & Guides
Your Kotis Team: Who does what?
As a Kotis program client, you have a committed team of doers who are focused on making your life easier. Each member of your support team will work in tandem to create and fulfill your branded swag.…
- updated 2 mths ago
- 319
- 2
- Getting Started
Sustainability Glossary & Fabric Chart
Eco-Conscious - a lifestyle word that refers to a business or person that is aware of the impact it has on its surrounding environment. Sustainability - meeting the needs of the present without…
- updated 9 mths ago
- 131
- 4
- Tips, Tricks & Guides
Inventory Donations and/or Recycling Process
Occasionally you may elect to donate a variety of items from your inventory; this is commonly done with outdated logos or designs so room can be made for new gear.…
- updated 4 mths ago
- 162
- 1
- Warehouse & Shipping
Privacy Overview: Why we restrict client information (PII)
What is PII Personally Identifiable Information (PII) is anything that can be used to identify an individual. Data points that people often think of as PII include social security numbers and health…
- updated 9 mths ago
- 366
- 1
- Analytics & reporting
Understanding Your Quarterly Report/Invoice
The quarterly report/ invoice provides a snapshot of your program activity and performance, listing any warehouse and shipping charges due. The report is broken down into four main areas:…
- updated 2 mths ago
- 300
- Getting Started
Product Restrictions per Country - Shipping
The following guide is a general idea of what type of products might require additional info or be restricted when shipping to specific countries. Here are the most common items that may require…
- updated 4 days ago
- 94
- Warehouse & Shipping
Shipping HAZMAT Items From Your Store
What Are Hazmat Items? While the terms “dangerous good” or “hazardous materials” are often thought of as highly toxic products, it also refers to consumer products used daily by millions of people…
- updated 6 mths ago
- 90
- 1
- Warehouse & Shipping
Pre-Kit vs Shipping from Inventory
Our program customers have the ability to send multiple items to an end user at the click of a button. This guide is an overview on when you should pre-kit items going into inventory vs when you…
- updated 10 mths ago
- 113
- Warehouse & Shipping
Submitting Artwork for Screen Printing
Our Print Minimums When designing for screen printing we have a general set of minimums to follow which allows us provide the best quality print. Small details are subject to fill in on press when…
- updated 4 mths ago
- 76
- 1
- Art Tips & Tricks
Embroidery - The Basics
Embroidery is a great option to make a one-of-a-kind product. While we’d like to say anything can be done, there are limits, both in the art you provide,…
- updated 4 mths ago
- 465
- Art Tips & Tricks

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All topics

Why you might need to add pad pieces to your order

Decoration Types - Patches

Kotis Security

Raster Graphics vs Vector Graphics

Decoration Types - What Should I Use for a Garment?

Swag Platform Referral Program (2023)

Understanding Our Platform Fee

Program Billing FAQ

Understanding Non-Kotis Produced Merchandise and Kotis Inventory Exclusivity

International Shipping 101

At-A-Glance Portal Types & Comparisons

How the User Groups feature works

Managing discount codes/gift cards

How a Redemption Portal Works

How to Approve your Kotis Importing Pre-Pro Sample

Your Kotis Team: Who does what?

Sustainability Glossary & Fabric Chart

Inventory Donations and/or Recycling Process

Privacy Overview: Why we restrict client information (PII)

Understanding Your Quarterly Report/Invoice

Product Restrictions per Country - Shipping

Shipping HAZMAT Items From Your Store

Pre-Kit vs Shipping from Inventory

Submitting Artwork for Screen Printing

Embroidery - The Basics

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