How to enable Javascript

All topics

Enabling Backorders on your Program
What is a Backorder? A backorder is an order for a product that cannot be filled at the current time due to a lack of available inventory. The item may still be available to purchase but will not…
- 4 days ago
- 46
- Online store features
Shipping Issues Policy
The overwhelming majority of shipments sent via major carriers like UPS, USPS and FedEx arrive intact and on time. However, shipping issues cannot be avoided and are the unfortunate reality when…
- 5 days ago
- 36
- Warehouse & Shipping
New Client Guide - Kotis Workflow
Hi there and welcome to Kotis! The following guide outlines the Kotis way - our process behind making amazing swag. Our Promise We’re the brand behind your brand – a team of designers, developers,…
- 7 days ago
- 166
- 1
- Tips, Tricks & Guides
Warehousing & Fulfillment Standards
SHIPPING Shipping Turnaround 90% of in stock orders will ship within 1 business day of being placed or approved - Next Day Air orders less than 5 total placed/approved by 9am Local Distribution…
- 12 days ago
- 314
- 1
- Warehouse & Shipping
Delivery Guidelines for Sending Products to our Warehouse
Our goal is to move your inventory through our Distribution Centers (DC) quick & accurately to allow items to be available for shipping quicker and reaching customers sooner.…
- 12 days ago
- 436
- Warehouse & Shipping
Portal Shipping Options
When setting up a portal, a shipping method needs to be identified. There are factors that need to be considered when deciding which option is best for your company.…
- 12 days ago
- 123
- Warehouse & Shipping
What info do you need to start a custom project?
We are always excited to help you get a new project started! These details are particularly helpful for our team to get the ball rolling on creating amazing swag:…
- 2 wk ago
- 87
- Tips, Tricks & Guides
New Program - Program Admin Training 101
The following guide is 101 training for Program Admins: Login to your MyKotis page and select Program This will take you to the Customer Management Area.…
- 3 wk ago
- 250
- 1
- Getting Started
Program Admin Account Types & Item Access Groups
This feature has two related parts: Account types - Allows you to grant different levels of access to different admins on your program Access groups - Allows you to internally segment your inventory…
- 3 wk ago
- 224
- Getting Started
How to access reporting
It is quick and easy to access reporting. Once you are logged into MyKotis , you'll select PROGRAM in the upper navigation bar. From here you will select "Standard Reports".…
- 1 mth ago
- 162
- Analytics & reporting
Order Approvals
Requiring order approvals is a great way to monitor merchandise spend and have transparency on what employees are ordering. Order approvals can be set up based on a dollar amount threshold – for…
- 1 mth ago
- 106
- 1
- Getting Started
Submitting Artwork for Screen Printing
Our Print Minimums When designing for screen printing we have a general set of minimums to follow which allows us provide the best quality print. Small details are subject to fill in on press when…
- 1 mth ago
- 22
- 1
- Tips, Tricks & Guides
Your Kotis Support Team: Who does what?
As a Kotis program client, you have a committed team of doers who are focused on making your life easier. Each member of your support team will work in tandem to create and fulfill your branded swag.…
- 1 mth ago
- 32
- 1
- Getting Started
What are your minimums for printing?
Each item we sell will have an order minimum quantity required to produce a full order. While it varies on an individual product basis, here is a general estimate on order minimum quantities as well…
- 1 mth ago
- 75
- Tips, Tricks & Guides
Understanding your Program Settings page
This article will provide an overview of the fields on your Program Settings page, and what changes you can make. Only Program Admin Owners can access the Program Settings page.…
- 1 mth ago
- 79
- Getting Started
Editing your portal - how to make changes
As a portal admin, you have access to a number of self-serve tools to manage your portal. Some of these options change based on whether your portal does or does not accept credit card purchases.…
- 1 mth ago
- 217
- Getting Started
Admin email alerts & email customization
We can designate certain emails are sent to contacts in your organization who want more visibility on varying aspects of ordering. We also have the ability to add a custom thank you message on your…
- 1 mth ago
- 85
- Getting Started
What reports can I pull?
Overview All Program Admins have access to a variety of helpful reports through the Standard Reports section in their Customer Area. This article will explain each report type and its potential uses…
- 1 mth ago
- 167
- Getting Started
Portals & Features FAQ
In this article, we'll show some of the most commonly asked questions and/or requested features we receive. If I want to offer my employees or clients a free gift, how should I do that?…
- 1 mth ago
- 160
- Getting Started
Using MyKotis
Your MyKotis page is the hub of all activity. You'll use this page to access all of the work you do with Kotis, using the upper navigation bar to do the following.…
- 1 mth ago
- 267
- Getting Started
How a Redemption Portal Works
Redemption pages are a simple, customizable ordering store that allow your customers or employees to view and select an item with a unique access code.…
- 1 mth ago
- 191
- Getting Started
New Portal Set-up
Overview: You are ready to set up a new portal for your program. A portal is the store link where your customer, employees, or any other group can go to select or purchase items.…
- 1 mth ago
- 256
- Getting Started
Warehouse Packing Guidelines
Kotis strives to package your shipments with care so your orders arrive in full and presentable. To do so, the following packing guidelines are distributed to our packing and fulfillment teams,…
- 1 mth ago
- 10
- 1
- Warehouse & Shipping
Online Store Policies
Kotis is a branded merchandise provider which also creates online store solutions for many different industries. More information about Kotis is available at kotisdesign.com .…
- 1 mth ago
- 106
- General Order FAQ
Kotis Importing Guide
Our favorite swag is fully custom swag. Not just a custom screen print, but completely custom, as in built from scratch. As in, this thing didn’t exist until your project came along.…
- 1 mth ago
- 268
- Tips, Tricks & Guides

1 2 3 4 Next

We’re here to help

All topics

Enabling Backorders on your Program

Shipping Issues Policy

New Client Guide - Kotis Workflow

Warehousing & Fulfillment Standards

Delivery Guidelines for Sending Products to our Warehouse

Portal Shipping Options

What info do you need to start a custom project?

New Program - Program Admin Training 101

Program Admin Account Types & Item Access Groups

How to access reporting

Order Approvals

Submitting Artwork for Screen Printing

Your Kotis Support Team: Who does what?

What are your minimums for printing?

Understanding your Program Settings page

Editing your portal - how to make changes

Admin email alerts & email customization

What reports can I pull?

Portals & Features FAQ

Using MyKotis

How a Redemption Portal Works

New Portal Set-up

Warehouse Packing Guidelines

Online Store Policies

Kotis Importing Guide

Categories

Tags

Recent activity

Home

Tags