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How do I remove an item from my order/cancel my full order?
If the order has not shipped, you might be able to adjust your order or cancel it. You will know if it has shipped if you have received a tracking number confirmation email.…
3 yrs ago
132
Change my order
How do I add another item to my order?
We are unfortunately unable to add additional quantities/items to orders that have been submitted. Please contact our Customer & Program Services Team if you would like us to cancel/refund your…
updated
2 yrs ago
58
Change my order
How do I switch out an item on my order?
Email our Client Programs & Services Team with your order number and the items you would like to switch; please note that we are only able to make this adjustment if the items are the exact same…
updated
2 yrs ago
79
Change my order
Home
Track My Order
Track my order
Change my order
Make a return
General Order FAQ
My Online Program
Getting Started
Integrations
Warehouse & Shipping
Website Customization
Admin access
Analytics & reporting
Quarterly billing
Users, user groups & budgeting
Updates & Features
Online store features
Best Practices
Compliance
Art Tips & Tricks
Tips, Tricks & Guides
View all topics
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