Get Started
Make
Make Swag
Fully Custom
Overview
Bags
Button Ups
Hats
Hoodies
Jackets
Plush
In-House Print Shop
Overview
Knit Beanies + Scarves
Cut + Sew
Creative Services
Manage
Manage Swag
Warehouse and Fulfillment
Overview
Kitting
e-Commerce
Overview
iBuy: Pre-orders
Redemption Page
Sales & Marketing
Customer Success
HR / People
Online Project Management
Products
Brands
Apparel
Accessories
Hats & Beanies
Activewear
Jackets & Outerwear
Hoodies & Sweatshirts
Tees & Tanks
Polos & Button Ups
Safety & Workwear
Pants
Promo
Bags
Drinkware
Tech
Office & Writing
Awards
Food & Drink
Golf
Health
Outdoor
Tradeshow & Signage
Stickers
Travel
Product Guides
Fully Custom
Swaglab
Work
About
About Kotis
Sustainability
Careers
Blog
How to enable Javascript
We’re here to help
Search Support
Home
Track My Order
All topics
Track My Order
Track my order
Change my order
Make a return
General Order FAQ
My Online Program
Warehouse & Shipping
Website Customization
Admin access
Analytics & reporting
Quarterly billing
Users, locations & budgeting
Updates & Features
Online store features
MyKotis features
Best Practices
Compliance
Tips, Tricks & Guides
View FAQs about your order and how to make a return.
Track my order
How do I expedite shipping/delivery?
When will my order ship/arrive?
2
topics
2
posts
Active 8 mths ago
Change my order
How do I remove an item from my order/cancel my full order?
1
topic
1
post
Active 11 mths ago
Make a return
How do I return or exchange an item?
What should I do if I received a damaged or incorrect item?
2
topics
2
posts
Active 10 mths ago
General Order FAQ
How is tax collected for domestic & international orders?
What does the “general decline” error mean?
What payment methods do you accept?
3
topics
3
posts
Active 10 mths ago
Home
Track My Order
Track my order
Change my order
Make a return
General Order FAQ
My Online Program
Warehouse & Shipping
Website Customization
Admin access
Analytics & reporting
Quarterly billing
Users, locations & budgeting
Updates & Features
Online store features
MyKotis features
Best Practices
Compliance
Tips, Tricks & Guides
View all topics
Tags
View all tags
