When setting up a portal, a shipping method needs to be identified. There are factors that need to be considered when deciding which option is best for your company.

US Shipping Methods

• UPS Ground: All orders will ship via UPS Ground.
  • Note* Enable need-by dates to allow for expedited UPS options (UPS 3 Day Select, UPS 2nd Day Air, UPS Next Day Air)
• FedEx Ground: All orders will ship via FedEx Ground.
  • Note* Enable need-by dates to allow for expedited FedEx options (FedEx Express Saver, FedEx 2-Day, or FedEx Overnight)
• Economy and enable need-by dates: orders will ship on the most economical shipping method available from any carrier, including USPS, unless the order has a need-by date entered, in which case we will upgrade the shipping method as needed so the order will arrive by the need-by date, also from any carrier.
• Economy: This option rate-shops between all shipping methods and all carriers (USPS, UPS, and FedEx) to find the most cost-effective method for the shipment.
  • Economy is the only service that will deliver to PO boxes.

International Shipping Methods

• Economy DDU: Cheaper (but slower) carrier-agnostic shipping service. The person receiving the package is responsible for paying the duties and taxes.

• Economy DDP: This is the same service speed as Economy DDU, but the person receiving the package will not be responsible for duties & taxes. All fees associated with importing the shipment will be billed directly via your quarterly report. The carrier currently supports this service in 48 countries and continues to add more over time. Please note that if the destination country is not supported, we will rate-shop and upgrade the shipment to the most economical "Express" DDP option.

• UPS DDP: This option will select the most economical shipping method from UPS services only. This is our default international shipping option.
• FedEx DDP Economy: This option will select the most economical shipping method from FedEx services only. This is best used if the shipment must go FedEx.

Shipping International Best Practices

Please read here to learn all about international shipping: What You Need To Know - International Shipping