We are pleased to offer our services to simplify the process of trade show distribution and returns for your events. Please take a moment to review our process and follow the outlined guidelines.

• Tradeshow items should be consolidated per event into a one sku pallet, ex:

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• Banners & Displays should be packaged in a hard shippingcase, ex:

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• You can select the "Include Return Labels" checkbox if ordering from inventory management or we can enable it on the tradeshow portal for you

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• After your event, please
  • Carefully package only Kotis made items using the return label provided to you
    • If you misplace the return label, no problem, you can reprint one from your order page
  • Write on the packing list a description of what is getting returned (qty and any add'l items)
  • Email a photo of the box and the updated packing slip to programs@kotisdesign.com (or reply to your order confirmation)
  • Kotis will check into inventory 2-5 days after delivery 

Approved Tradeshow Items

• Items consolidated into a per event pallet 
• Tablecloths
• Banners 

Unapproved Tradeshow Items

• Tech equipment, computers, TVs, etc. 
• Anything exceeding any of the following:
  • Over 100 pounds.
  • Over 165 inches in length and girth combined
  • Over 108 inches in length
• Product over $250+ must be approved
• Non Kotis Made Items 

Helpful Notes:

• Return labels will not be included if your order contains a hazardous item or is shipping internationally
• For smaller, giveaway tradeshow items you plan on ordering a high quantity of, we highly recommend bundling into packs. For example, instead of having 1 sticker in each sku we can bundle them in 25's. This will reduce picking errors and reduce picking time. More about bundling here. 
• We are happy to coordinate drycleaning for your tablecloths when needed 
• Any non-Kotis made items or miscellaneous items (ex water bottles) shipped back to us will be disposed of